HubSpot is a comprehensive CRM platform that supports businesses in managing sales, marketing, customer service and websites.
However, in order to realize its full potential, technical support is often needed to customize the system to meet a company's individual needs. In this article, we'll discuss how much HubSpot technical support costs, what services it covers, and what benefits you can get from it.
Why use HubSpot technical support?
HubSpot technical support is more than just help with technical problems. It's an opportunity to customize your system to meet your specific business needs and optimize its performance. You can use it to:
- Resolve ongoing technical problems: Quickly identify and eliminate issues that may be disrupting your system.
- Data migration: Transfer data from other CRM systems to HubSpot in a secure and orderly manner.
- System configuration: Setting up processes, automations, reports and other features to suit your business.
- Integration with other tools: Connecting HubSpot with external applications such as ERP, CMS or marketing tools.
HubSpot technical support costs
HubSpot technical support offers flexible hourly packages, so you can choose the right number of hours based on your needs. The cost of one hour of technical support starts at £290 net for a 30-hour package.
Here are the current rates:
- 2-hour package: 250 Euro ( 125 Euro per hour, validity 1 month).
- Package of 5 hours: 460 Euro ( 92 Euro per hour, validity 2 months).
- Package of 10 hours: 825 Euro ( 82,5 Euro per hour, validity 3 months).
- Package of 20 hours: 1500 Euro ( 75 Euro per hour, validity 3 months).
- Package of 30 hours: 2200 Euro ( 73 Euro per hour, validity 6 months).
Scope of HubSpot technical support
1. technical settings
- Setting up email domains for shipping and reporting.
- Setting up compliance with RODO.
- Data migration: moving contacts, companies, transactions and other data.
- Configuration of widgets such as chatbots and chatbots.
2 Marketing Hub Setup
- Marketing automation, including lead nurturing and lead scoring.
- Creating forms, pop-ups and dynamic content.
- Preparation of email marketing and advertising campaigns.
- Building reports linking marketing activities to sales.
3. sales Hub Setup
- Setting up sales processes, including pipelines and task automation.
- Create sales views tailored to the team.
- Sales forecasting (forecasting) and team targets.
- Importing and cleansing sales data.
- Setting up templates, snippets and email sequences.
4 Service Hub Setup
- Automation of customer service processes, including ticket management.
- Creation of knowledge bases and dedicated customer portals.
- NPS and CSAT surveys.
- SLA reporting and service performance analysis.
5 Content Hub / CMS Hub.
- Migration of websites to CMS HubSpot.
- Creation of landing pages and A/B testing.
- Blog optimization and dynamic content management.
6. advanced integrations and automations
- Creating workflows for marketing, sales and customer service.
- Integration with external tools such as ERP systems or advertising platforms.
- Automating data synchronization using APIs.
7 Data cleansing
- Removing duplicate contacts, companies and transactions.
- Organizing data and assigning appropriate owners.
8. team training
- Training on basic HubSpot operation.
- Workshops on advanced features such as automation and reporting.
- Education on system integrations.
9. data monitoring and analysis
- Creation of dedicated analytical dashboards.
- Monitoring of marketing and sales campaigns.
- Analysis of process efficiency and optimization recommendations.
10. adaptation of the platform to the specifics of the industry
- E-commerce: configuration of product catalogs and payment systems.
- B2B: automating leads and assigning them to teams.
- Education: managing promotional campaigns.
11. user and access management
- Configuration of roles and access levels in the system.
- Management of user licenses.
- Activity auditing and team optimization.
Benefits of HubSpot technical support
- Process optimization: Technical support allows you to tailor HubSpot to your business, which increases the efficiency of your operations.
- Time savings: Specialists take care of the technical aspects of the system, so you can focus on growing your business.
- Data security: Professional migrations and data cleaning minimize the risk of errors.
- Increased ROI: By optimizing the system, better utilization of its functions is possible, which translates into higher profits.
Summary
HubSpot's technical support is a key component of successful CRM platform management. With a wide range of services, from configuration to advanced training and integrations, companies can take full advantage of the system's capabilities and achieve their business goals.
If you have additional questions or want to learn more about our services, contact us today! Together, we will choose the best solution for your company.
Mariusz Gliński
CEO BusinessWeb/ RevPoint – Customer Success ManagerCEO BusinessWeb / DigitPoint Nadaje kierunek rozwoju w BusinessWeb. Wspiera klientów do doborze najbardziej dopasowanych do potrzeb rozwiązań CRM oraz funkcji platformy HubSpot. Odpowiada za budowę wiedzy i świadomości klientów o rozwiązaniach HubSpot w Polsce.