HubSpot support

Replace HubSpot support, with BusinessWeb support. We provide full support for the ongoing development of HubSpot. Our services include training, consultation, configuration and technical support to maximize the potential of HubSpot in your business.

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The HubSpot support service is aimed at customers who need help with the ongoing use and development of HubSpot.

We offer a full range of assistance with HubSpot, offering coverage broader than you will find in HubSpot itself. Our services include training for your team, consulting on how to apply HubSpot to specific processes, configuring the system where you don't have the time or skills to do so, and technical support in customizing the system to meet your requirements.

What we help with

Training

We offer dedicated online training courses to help you gain the necessary knowledge and skills to effectively use HubSpot's functionality.

Our training courses are tailored to your needs and can cover topics such as building reports, creating automation, administrative training, and sales team training. You can also use the ready-made training catalog, which we are developing all the time.

Training

Consulting support

During consultations, our expert advises you on how to best use HubSpot to achieve your business goals.

We answer questions about configuration, integration and process optimization in HubSpot. Consultations can be about sales process optimization, marketing automation, personalization of customer interactions, data reporting and analysis, contact list segmentation, lead scoring, and SEO and content marketing strategies. Their scope is very broad, and the primary goal is to provide you with the answer to the question "How do I do it on HubSpot?"

Consulting support from HubSpot

Configuration support

We perform technical customization of the HubSpot system to meet your needs based on the requirements provided.

As part of configuration support, we can automate processes, create reports, add new fields, change data views, and integrate systems. Configuration support is assistance in implementing system settings where you don't know how to do it or don't have the time to do it. They are implemented based on the requirements you provide or as a result of a conversation with us during a consultation.

HubSpot configuration support

Why choose our HubSpot Support?

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Comprehensive support

We offer full support in terms of training, consultation and configuration to maximize the potential of HubSpot in your business.

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Experience

Our team are specialists with years of experience with HubSpot, with knowledge of the entire HubSpot platform and the principles of building business processes on it.

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Flexibility

Ability to tailor the scope and pace of work to your needs. You call in when you need something, and we set you up with a person to help you.

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Quick access

Within the framework of purchased packages of hours, appointments are arranged within a maximum of a few days from the request.

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Billing

Transparent and flexible hourly billing system that allows you to control the budget and scope of work performed.

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Continuous support

We provide post-audit and post-implementation support so that your business can continue to grow and use HubSpot effectively.

You don't have to take our word for it. Check out the reviews!

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The exact implementation was extremely simple and took a few weeks, and importantly, it did not disrupt the sales team. One day people simply started working on the new system with up-to-date data! I fully recommend BusinessWeb as a partner - I hope to cooperate in the future as well, in the implementation of more HubSpot modules.

Voytovich, K.

| Fudo Security

We collaborated (actually, we collaborate all the time) with BusinessWeb on several workshops related to mapping our sales processes, organizing them and implementing them correctly in HubSpot CRM. The entire cooperation with BusinessWeb was valuable and met our expectations. We recommend with full confidence.

Kania, S.

| WebMakers Expert

I fully recommend working with BusinessWeb. From the very beginning of the implementation after GoLive, the people working with us showed full commitment and understanding to the questions we asked. The CRM has been implemented according to the first plan we agreed on at the first meeting and with full mutual cooperation the aforementioned deadlines are always delivered. From the moment of purchase to implementation, you can feel the guarantees that the BusinessWeb team is full of experts in their field.

Grochola, M.

| Schwung

Thanks to the trust we placed in BusinessWeb, we jointly implemented HubSpot CRM in our organization. Our implementation included: - recognition of the sales process - design and configuration of the sales process in the system - workshops of daily work in the system - technical assistance in adapting to our needs. The company recognized our needs perfectly, distinguished itself with an innovative approach to the service which brought tangible results.

Chuchelo, A.

| Riverdi

BusinessWeb - a reliable partner in the implementation of HubSpot system modules. From the very beginning of our cooperation, the BusinessWeb team demonstrated not only very good subject matter expertise, but also flexibility and readiness to help at every stage of the project. Their professionalism was evident in every aspect of our interaction. We can confidently say that BusinessWeb is an excellent cooperation partner.

Morycinska, M.

| Pirios

Contact

For us, HubSpot is the main course, not the appetizer. Benefit from our experience across the HubSpot platform, without being distracted by being an interactive agency or process improvement company. Benefit from access to one of the most experienced HubSpot teams in Poland.

  • FAQ.

  • Questions.

  • HubSpot.

Questions

Potential customer questions about our HubSpot support offerings
  • Virtually anything related to HubSpot and how it works, from questions about how to do something on HubSpot, to reporting a bug that something isn't working, or reporting the construction of five reports for sales. You have support across the entire HubSpot platform and all its features.
  • Our support does not include processes related to mapping of sales, marketing and customer service processes. If you need to conduct such mapping and design a HubSpot configuration based on it, this will be done as a separate project. Our consulting support in HubSpot support is more ad hoc in nature. Strategic process changes require a different mode of operation, hence they are implemented as separate projects.

  • In many cases, it is one person. Our employees have in-depth knowledge of both the transfer of processes to HubSpot and its configuration itself. They are often familiar with more than one Hub, which gives you the opportunity to work with one person. Even if you need to involve other people for some topics, we still ensure smooth coordination of work and activities.

  • Configuration support focuses on the technical customization of the HubSpot system to meet predefined customer requirements. It includes configuration of automation, reports, new fields and changes to data views according to the provided list of requirements.

    Consultative support, on the other hand, consists of strategic meetings with an expert who advises on how best to use HubSpot to achieve the client's business goals. He helps understand the system's capabilities and adjust processes, but does not implement technical changes to the system himself.

  • If you have questions about the general operation of HubSpot and need practical instructions on how to use its features, this would be the training. Training helps you gain the knowledge and skills to use HubSpot effectively.

    If, on the other hand, you have specific questions about how to configure or apply HubSpot to your business process, need help optimizing operations, or need a solution to a specific problem, that would be a consultation.

  • We start most assignments within a few days. The time depends on whether you come to us from time to time for help and then wait for a window on our part, or whether we complete the work with you on an ongoing basis. Then we practically cooperate from day to day. For larger jobs, we reserve time for tasks so as to guarantee completion within a certain timeframe.

  • It depends on what you need - the trainings are tailor-made and from a catalog. Catalog training prices are in the range of 600 € - 1900 €. Their scope depends on what is being taught. Training on system administration is in the upper price range, training on system functions or daily work of teams on HubSpot in the lower range.

    As for the costs of consulting and configuration support, their costs are in the range of  75 € - 125 € per hour. The costs depend on the number of hours you purchase at once in the package, the more the cheaper.

  • Hours must be used within the validity period of the package. If they are not used within this period, they expire. The validity of hourly packages ranges from 1 to 6 months, depending on the size of the package purchased by the customer. The more hours you order, the longer you can use them.
  • Yes, to use configuration support, you should provide a detailed list of requirements and specifications for changes to be made to HubSpot. Such a list can be created on your own, or can be the result of previous consultations as part of consulting support.
  • Technical support includes help in solving technical problems related to HubSpot operation, where you do not want to use HubSpot support. Technical support is to help you find a solution. Please note: in support, we do not guarantee solution times, we will direct our people as soon as possible. This is due to the fact that we do not have a dedicated 24/7 support team at BusinessWeb, you use employees who carry out day-to-day project work.

  • HubSpot configuration support involves assistance with system settings based on previously gathered requirements. Examples include:

    • Process Automation: Need to configure HubSpot to automatically perform specific tasks, such as sending emails after certain user actions? We can help set it up.

    • Report Creation: Want to generate specific reports to better analyze data and make business decisions? We’ll assist in creating them.

    • Changes in Data Views: Need to customize data views to better fit your workflow? We’ll tailor them to your needs.

    • Technical Support: Encountering issues with HubSpot, such as sales emails not logging in the system or automation not functioning correctly? We’ll help resolve these problems.
  • Consulting answers the question, "How do I do something in HubSpot?" Below are a few examples:
    • Sales Process Optimization: Assistance in identifying bottlenecks in your current sales process and suggestions for optimization using HubSpot functionalities.

    • Marketing Automation: Consultations on automating marketing campaigns in HubSpot. We’ll advise you on creating and optimizing workflows to automate emails, lead nurturing, and other marketing activities.

    • Personalizing Customer Interactions: Guidance on using HubSpot to personalize interactions with customers. We’ll discuss how to use contact data to craft personalized messages and offers.

    • Reporting and Data Analysis: Consultations on defining key reports for your business to monitor performance. We’ll identify your needs and design reporting methods tailored to your goals.

    • Contact List Segmentation and Management: Advice on best practices for managing and segmenting contact lists in HubSpot. We’ll help you define segmentation criteria using dynamic and static lists.

    • Lead Scoring Implementation: Consultations on configuring lead scoring in HubSpot. We’ll analyze which lead scoring criteria best suit your needs and assist in implementing them.

    • Improving SEO and Content Marketing Strategies: Advice on utilizing HubSpot to optimize your SEO and content marketing strategies. We’ll analyze how HubSpot tools can improve your search engine visibility and content effectiveness.

Need HubSpot Support? Talk to us

hubspot@businessweb.pl
Mariusz-Glinski-BusinessWeb-768x950
Mariusz Glinski
BusinessWeb CEO