Systems Integration
with HubSpot

Building interfaces from scratch is expensive. In the case of ready-made integrations available in the HubSpot Marketplace, the costs are much lower. When building an interface to HubSpot, you have to reckon with costs. These costs are mainly on the side of the system you want to integrate into HubSpot and your work.

The cost on the HubSpot side in most cases we have implemented so far does not exceed 20 hours of work by our specialists.

Overall interface costs include:

• Interface feasibility analysis,
• Specification and data mapping,
• HubSpot preparation for the interface,
• Potential costs of HubSpot Operations Hub Professional license (€800 per month),
• Potential costs of purchasing an interface license on the side of your ERP system, e.g. in Comarch, Subiekt
• Cost of building the interface on the side of the system you want to connect e.g. ERP,
• Salaries of contractors, salaries of your employees,
• Costs of testing the interface and preparing test environments,
• Costs of migration to production environment.

Hidden costs of building interfaces can be related to:

• The need to buy additional licenses on the side of the system you want to connect to HubSpot, e.g. Comarch and Symfonia charge an additional cost in the form of a license to enable interfacing,
• Involving your team, which may not have experience in integration projects,
• Interface maintenance, which may incur additional costs for interfaces, updates and changes on the systems side, which may force interface rebuilds.

The average time to implement the interface to HubSpot is 2-3 months. In most cases, the work is carried out in parallel with the implementation of HubSpot itself. This time depends on:

• The readiness of the interface for integration. E.g. the interface has a ready plug-in for HubSpot
• The complexity of the interface,
• The availability of documentation,
• Availability of support people on the side of the combined application,
• Availability of people on your side for the work.

We can integrate any system that:

• Has an API or has an issued interface capability
• Has access to documentation describing how to integrate and exchange data
• Can be contacted on an ongoing basis by the system manufacturer or the company providing the integration
• Offers access points for data exchange that are well-documented - i.e., points of data exchange such as downloading an order.

If the system does not have ready-made access points, you will need to work with a company that specializes in the software to create such points.

We don't have ready-made interfaces to these systems, but we have experience in integrating HubSpot with various clients' ERP systems. We've integrated dedicated ERPs in the retail industry, the medical industry or a window manufacturer. If your ERP system has documentation and an API, we can help you integrate it with HubSpot, provided you have access to adequate technical support on the manufacturer's side. In the case of the Comarch system, we work with one of Poland's top partners and can recommend it for integration work, in case the non-current support company does not meet your expectations. We also have partners for HubSpot integration with Subiekt GT, Symfonia or IFS.

In our list we have interfaces to CSO, Invoice, SMS API, Credit Information Bureau, ERP Systems used by clients and ecommerce like WooCommerce.

Your team needs to navigate the integration efficiently, so we impart knowledge to you on:

• Interface principles,
• Creating development environments and connecting to HubSpot,
• Key HubSpot endpoints and how to use them,
• Principles of exchanging data with HubSpot to meet your requirements.
• We also provide ongoing implementation support during and after interface construction

We can't help you if the system you want to integrate doesn't have the ability to interface, not only from the side of issuing the appropriate interfaces but also when we don't have access to technical support or appropriate documentation that can help us build the interface. For example, if you have an ERP system, but don't have an IT team or a service company that can take care of connecting it to HubSpot, we may have difficulty helping you. Our assistance will only be possible if you have the documentation and the manufacturer's support to consult it.

In case you don't have a company for the integration support side of your system, we can provide you with access to our partners from Comarch XL, Comarch Optima, Subiekt GT or Symfonia implementations.

If your system has an API and documentation, we can conduct an analysis and develop an integration project. However, if there is no IT team or integration company, and the system lacks proper documentation and accessible endpoints, we will not be able to complete the integration.In such cases, we can connect you with companies experienced in building interfaces for systems, ensuring you have the necessary support to move forward.

What sets us apart is that, as an Elite HubSpot Partner, we have access to exclusive, dedicated technical support from HubSpot specialists specifically for Elite partners. This allows us to solve even the most complex problems effectively.