Case study "We need to manage customers as well as subcontractors".
The project with Business Web involved doing a cleanup after a very extensive system implementation by another team, where almost 500 workflows were created and under 50 salespeople it was working completely wrong. In addition, we were not using either LFCS or scoring and the salespeople were not able to work on the customer. We went through several workshops, cleaned up all the clutter in the system, created proper data management and taught the teams how to work on it. I highly recommend BusinessWeb as a business partner!
We started our cooperation with a HubSpot audit, during which we received a number of interesting tips and hints. We implemented HubSpot in our company independently. We were looking to optimize our work in the system wanting to work faster and more efficiently on a very large amount of data. The decision to invest financial resources and our time in the topic turned out to be a hit. We achieved exactly what we expected. We highly recommend to anyone looking for knowledge and relevant competence in a very narrow specialization.
A sophisticated tool requires professional implementation. When we decided to implement HubSpot, we thought that our knowledge of marketing automation was sufficient to do it ourselves. To some extent, that's right, but what BW guarantees is a completely different level of adaptation of knowledge related to the tool. Concrete workshops, big pills of knowledge, specifics and examples on real "kejs". I believe that thanks to this Team we saved a few months, and at the same time we will be able to squeeze the maximum out of HS.
"We used SalesForce before, but the system was too complicated, with less automation in the basic version (much more expensive than Hubspot anyway), and did not encourage a team of 10 people to work with it. There was also no marketing automation. With BusinessWeb, the implementation of Hubspot went much more smoothly, not only dealing with the configuration of the system, but laying out a process tailored to our company. As one IT segment representative said: "well yes, the companies implementing Hubspot know the job, they are practitioners in sales and marketing. We are planning further marketing activities related to Hubspot."
"I have never encountered such professionalism, commitment, understanding of needs and advice as represented by the Polish HubSpot team managed by Mariusz Glinski. He works in a very tough and demanding industry, where few can provide services due to a very difficult end customer, regulated market and many regulations. I would recommend their advice and services to any company. They are a team of professionals providing comprehensive services at the highest level."
"I rate the contact with BusinessWeb and the entire implementation process very highly, because from the very beginning we received specific knowledge, an in-depth analysis of the needs and processes in our - quite diverse - sales team. Each of its members was treated individually and the implementation plan itself was modified in the course, depending on the needs of the workshop participants. And it is this flexibility and openness that I consider one of the greatest values of this cooperation. I highly recommend it, above all, for helping us to look at sales processes from a new, fresh perspective."
"We have been working with Businessweb in order to implement CRM, design our sales processes and marketing funnel, align sales with marketing and set up the major features for marketing automation. It was a fantastic journey where Businessweb has shown up huge flexibility and understanding of our internal needs and challenges. They did not only understand them but also helped us overcome our challenges and find solutions. I can only highly recommend working with the entire Businessweb team!"
"The success of the HubSpot implementation was influenced by three factors: people, processes, tools - exactly in that order. The team from BusinessWeb are specialists who can thoroughly analyze the situation and suggest implementing new processes or optimizing them. HubSpot Starter was tailored to the needs and capabilities of a fledgling marketing department. The results? Increased website traffic and contact segmentation resulted in a return on investment within 30 days of implementation."
"A committed team of specialists, presenting an effective approach to tasks. They not only help with direct implementation and migration from other CRM systems, but also help make a transformation of the sales approach using and based on the new system."
"A great team of specialists in their field, the assistance in implementing HubSpot in our organization went through on schedule. The well-thought-out workflow and the experience gained from dozens of implementations yielded great results: we were able to use most of HubSpot's features in just a few weeks after the implementation went live. The helpful team from BusinessWeb always finds time for inquisitive questions and concerns, I sincerely recommend them."
"Największą wartością jaką dały nam konsultacje z BusinessWeb jest to, że wdrożyliśmy wszystkie rozwiązania w niecałe 3 miesiące od A do Z. Przed konsultacjami obstawialiśmy bardziej 6 miesięcy jak nie więcej. Zespół Mariusza uświadomił nam, że wcale nie musi to tak wyglądać :). Ich wiedza i doświadczenie skutecznie pomogły przekonać resztę naszego zespołu do (jakby nie patrzeć) tak drastycznej zmiany w funkcjonowaniu firmy. Zdecydowanie polecam skorzystać z ich wsparcia :)"
"Firma BusinessWeb przeprowadziła kompleksową integrację oraz automatyzację procesu sprzedaży w Naszej firmie. Współpraca od początku przebiegała bezproblemowo a na każde zapytanie otrzymaliśmy satysfakcjonującą odpowiedź. Mam nadzieje, że zrealizujemy jeszcze nie jeden wspólny projekt! Polecam!"
Profesjonalizm i ogrom wiedzy. Bardzo polecam! Każda osoba, z którą mieliśmy kontakt z businessweb odpowiadała natychmiast, wykazując się profesjonalizmem i ogromną wiedzą. Ogrom materiałów do zapoznania się i wiedzy do wykorzystania - duży plus!
"Dzięki BusinessWeb wdrożyliśmy CRM w kilka tygodni wraz z rozpisaniem scenariuszy obsługi leadów, formularzy na stronach WWW, wysyłki mailingów do różnych grup odbiorców. W trakcie wdrożenia otrzymaliśmy pełne wsparcie w zakresie ustawienia procesów sprzedaży, przygotowania komunikacji do klientów, importów baz jak i związanych z nimi skryptów."
"Profesjonalne podejście i wsparcie na każdym etapie! Z czystym sercem polecam zespół BusinessWeb - z cierpliwością aniołów odpowiadali na wszystkie pytania, służyli radą w zakresie inbound marketingu i prowadzili za rękę podczas całego procesu wdrażania HubSpot. Szczerze polecam!"
"Pracując wcześniej na LiveSpace postanowiliśmy mocno rozwinąć marketing i między innymi zmienić CRM. Kapitalny zespół z Businessweb przeprowadził u nas bardzo obszerny, 4-ro miesięczny projekt wdrożeniowy. Nie było prosto, bo zaczęliśmy od podstaw, dokładnie definiując persony, itd. ale było warto gdyż skończyliśmy na doskonale poukładanych pod HubSpot procesach, świetnej marketingowo stronie i z super narzędziem CRM. Jesteśmy bardzo zadowoleni i mocno polecamy Businessweb do takich skomplikowanych spraw dotyczacych Hubspota i w ogóle inbound marketingu. Znają się na tym. To była naprawdę dobrze zrobiona robota. Dzięki Businessweb!"
"Wdrożenie HubSpot'a było najlepszą inwestycją jaką podjąłem jako sprzedawca. Począwszy od bardzo płynnego przeprowadzenia migracji z poprzedniego systemu CRM, poprzez analizę dotychczasowych procesów marketingowo-sprzedażowych. Współpraca przebiegała bardzo spójnie, a wszystkie działania były realizowane terminowo. Po miesiącu od wdrożenia dostrzegłem bardzo duże zmiany. PS. BusinessWeb ponadto to super ludzie 🙂"
From implementation consultation to training and full solution implementation.
